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FAQ/Help
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| Liquid Measurement: |
Dry Measurement: |
| 1 Cup |
1/2 Pint |
3 Teaspoons |
1 Tablespoon |
|
| 2 Cups |
1 Pint |
2 Tablespoons |
1/8 Cup |
|
| 4 Cup |
1 Quart |
4 Tablespoons |
1/4 Cup |
|
| 4 Quarts |
1 Gallon |
5-1/3 Tablespoons |
1/3 Cup |
|
| 8 Quarts |
2 Gallons |
8 Tablespoons |
1/2 Cup |
|
| |
|
12 Tablespoons |
3/4 Cup |
|
| |
|
32 Tablespoons |
2 Cups |
1 Pound |
| |
|
64 Tablespoons |
4 Cups |
2 Pounds |
Only those residents in the state of Missouri will be charged Sales Tax. If you are ordering from Missouri and are tax exempt, please call customer service at (888)767-7670 for assistance.
- ConcessionPalace.com strives to process your order within one hour of placement.
- All deliveries come from Gold Medal in Cincinnati, Ohio with an average arrival time of 5-8 business days from placing the order.
- Any delays in shipping communicated to us by the manufacturer will be passed along to you as quickly as possible.
- We do not ship internationally. Hawaii and Alaska may experience higher shipping rates.
- We do not ship to Post Office boxes, APO or FPO Addresses.
- Any cancellations must be made within 24 hours from the time you place your order with Phil Erb Inc., before your order ships to receive a full refund.
- To cancel, please call (888)767-7670 and speak with a customer care representative.
- You will be given a cancellation ID number. Any cancellations are void without this number.
- When your order is placed, you will receive a tracking number via e-mail.
- By placing your order, you agree that Phil Erb Concession Co. Inc. and its subsidiaries are not liable for any damaged items.
- We recommend fully inspecting your items when delivered, reporting any damages to the delivery handler.
- All claims and disputes must be made to the delivery carrier and Gold Medal to ensure proper handling of your return.
- If you have questions or concerns regarding your return, our customer care representatives are happy to assist to expedite your claim.
Warranty Policy and Registering Your Equipment
- Warranties on all products are limited to those provided by the Original Manufacturer.
- Please visit www.gmpopcorn.com/register-your-product.php, and scroll to the bottom of the page for Gold Medal’s policies.
- ConcessionPalace.com and Phil Erb Concessions Co Inc makes no express or implied warranties on any product sold.
- Phil Erb Concessions Co Inc has no responsibility over loss or damage of any product, including any loss or damage connected to the merchandise.
- All requests for technical service, warranty coverage and support should be made directly to the manufacturer in accordance with their terms and conditions.
- The Original Manufacturer asks that you register your newly purchased Gold Medal equipment. Visit www.gmpopcorn.com/register-your-product.php or send in the card enclosed in your merchandise. This makes it easy to submit claims or request work on your equipment.
- General - Phil Erb Concessions Co Inc, ConcessionPalace.com and its affiliates provide their services to you subject to the following conditions. By visiting and shopping with ConcessionPalace.com you accept these conditions. Bypassing this Agreement does not absolve you from these Terms of Use. We reserve the right to update and modify these Terms without prior notice to you and we ask that all patrons of ConcessionPalace.com visit our Terms of Use on a regular basis and whenever using this site.
- Copyright - All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ConcessionPalace.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of ConcessionPalace.com and protected by U.S. and international copyright laws.
- Customer Accounts - By using this site you are to be responsible for maintaining any user names and/or passwords and you agree to accept responsibility for all activities under you account and/or password. We sell our products to those customers over the age of 18. We reserve the right to refuse service, edit content, or cancel orders.
- Product Disclaimer - We provide information and suggestions to the best of our knowledge with the assistance of our equipment provider. We attempt to keep our site as up to date and accurate as possible. However, under certain circumstances, prices, pictures, colors, packaging, and policies may change. It is impossible for us to guarantee that our suggestions for products will be completely accurate. If you find a product is not as described, we will work with you and the OEM to fix the issue.
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