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FAQ/Help
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| Liquid Measurement: |
Dry Measurement: |
| 1 Cup |
1/2 Pint |
3 Teaspoons |
1 Tablespoon |
|
| 2 Cups |
1 Pint |
2 Tablespoons |
1/8 Cup |
|
| 4 Cup |
1 Quart |
4 Tablespoons |
1/4 Cup |
|
| 4 Quarts |
1 Gallon |
5-1/3 Tablespoons |
1/3 Cup |
|
| 8 Quarts |
2 Gallons |
8 Tablespoons |
1/2 Cup |
|
| |
|
12 Tablespoons |
3/4 Cup |
|
| |
|
32 Tablespoons |
2 Cups |
1 Pound |
| |
|
64 Tablespoons |
4 Cups |
2 Pounds |
Only those residents in the state of Missouri will be charged Sales Tax. If you are ordering from Missouri and are tax exempt, please call customer service at (888)767-7670 for assistance.
- ConcessionPalace.com strives to process your order within one hour of placement.
- All deliveries come from Gold Medal in Cincinnati, Ohio with an average arrival time of 5-8 business days from placing the order.
- Any delays in shipping communicated to us by the manufacturer will be passed along to you as quickly as possible.
- We do not ship internationally. Hawaii and Alaska may experience higher shipping rates.
- We do not ship to Post Office boxes, APO or FPO Addresses.
- Any cancellations must be made within 24 hours from the time you place your order with Phil Erb Inc., before your order ships to receive a full refund.
- To cancel, please call (888)767-7670 and speak with a customer care representative.
- You will be given a cancellation ID number. Any cancellations are void without this number.
- When your order is placed, you will receive a tracking number via e-mail.
- By placing your order, you agree that Phil Erb Concession Co. Inc. and its subsidiaries are not liable for any damaged items.
- We recommend fully inspecting your items when delivered, reporting any damages to the delivery handler.
- All claims and disputes must be made to the delivery carrier and Gold Medal to ensure proper handling of your return.
- If you have questions or concerns regarding your return, our customer care representatives are happy to assist to expedite your claim.
Warranty Policy and Registering Your Equipment
- Warranties on all products are limited to those provided by the Original Manufacturer.
- Please visit www.gmpopcorn.com/register-your-product.php, and scroll to the bottom of the page for Gold Medal’s policies.
- ConcessionPalace.com and Phil Erb Concessions Co Inc makes no express or implied warranties on any product sold.
- Phil Erb Concessions Co Inc has no responsibility over loss or damage of any product, including any loss or damage connected to the merchandise.
- All requests for technical service, warranty coverage and support should be made directly to the manufacturer in accordance with their terms and conditions.
- The Original Manufacturer asks that you register your newly purchased Gold Medal equipment. Visit www.gmpopcorn.com/register-your-product.php or send in the card enclosed in your merchandise. This makes it easy to submit claims or request work on your equipment.
- General - Phil Erb Concessions Co Inc, ConcessionPalace.com and its affiliates provide their services to you subject to the following conditions. By visiting and shopping with ConcessionPalace.com you accept these conditions. Bypassing this Agreement does not absolve you from these Terms of Use. We reserve the right to update and modify these Terms without prior notice to you and we ask that all patrons of ConcessionPalace.com visit our Terms of Use on a regular basis and whenever using this site.
- Copyright - All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ConcessionPalace.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of ConcessionPalace.com and protected by U.S. and international copyright laws.
- Customer Accounts - By using this site you are to be responsible for maintaining any user names and/or passwords and you agree to accept responsibility for all activities under you account and/or password. We sell our products to those customers over the age of 18. We reserve the right to refuse service, edit content, or cancel orders.
- Product Disclaimer - We provide information and suggestions to the best of our knowledge with the assistance of our equipment provider. We attempt to keep our site as up to date and accurate as possible. However, under certain circumstances, prices, pictures, colors, packaging, and policies may change. It is impossible for us to guarantee that our suggestions for products will be completely accurate. If you find a product is not as described, we will work with you and the OEM to fix the issue.
This privacy notice discloses the privacy practices for www.concessionpalace.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of this data.
- The security procedures in place to protect the misuse of your information.
Information Collection, Use and sharing
- We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
- We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than necessary to fulfill your request, e.g. to ship an order.
- Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this policy.
Your Access to and Control Over Information
- You may opt our of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
- We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
- Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
- While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-888-767-7670 or via email.
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